Cookie Notice

Last modified: 15th January 2019

1. Cookies

When You visit this website we may place certain information on Your computer or mobile device in the form of a “cookie”; this enables us to recognize You (when we read the cookie) automatically next time You visit.  

Cookies can help us in a number of ways. For instance, they can enable us to adapt this website so that it is better suited to Your needs or store Your password so that You do not have to re-enter it each time.  

In the matrix available here You will find an overview of the cookies we are using on this specific website. Underneath You will find the purpose, expiry date and nature of such cookies.

You can choose to accept or decline cookies. Your options to manage which cookies can be placed or read by us from Your computer or mobile device are set forth below. When You do not accept cookies defined hereunder as 'Strictly Necessary', Your visit to this website will not be possible. If You reject other cookies, certain offerings, features or resources of our website may not work properly and You may experience some loss of convenience or functionality.

2. Types of cookies

Following types of cookie may be used during Your visit to this website:

Duration of Storage
Explanation of cookie
Session Automatically deleted when You close Your browser
Persistent Remains stored on Your terminal device until it reaches the expiry date as defined hereunder



Responsible party Explanation of cookie
First party Placed by the data controller (or any of its processors) operating the website visited by You, as defined by the URL that is usually displayed in the browser address bar (meaning: placed by us)
Third party Placed by data controllers that do not operate the website currently visited by You (meaning: not placed by us)

3. Cookie categories

Type of cookie

Management options

Strictly Necessary – means if such cookies are disabled Your visit to this website will not be possible

In case You want to disable please check Your browser settings  
(http://www.wikihow.com/Disable-Cookies) to either:  

  • Immediately remove cookies from Your computer or mobile device;
  • Block cookies;
  • Issue a warning before a cookie is placed.

If You remove or disable these cookies, Your visit to this website will not be possible

Functional – means if such cookies are disabled we will not be able to provide the functionalities as explicitly requested by You

In case You want to disable please check Your browser settings 
(http://www.wikihow.com/Disable-Cookies) to either: 

  • Immediately remove cookies from Your computer or mobile device;
  • Block cookies; 
  • Issue a warning before a cookie is placed.

If You remove or disable these cookies, it is possible that You cannot use some features on this website

Social plug-in tracking – means third party (social network) cookies used by social plug-in modules integrated by us in this website which are not Functional but are used to track individuals for purposes such as behavioural advertising, analytics or market research

In case You want to disable please check Your browser settings 
(http://www.wikihow.com/Disable-Cookies) to either: 

  • Immediately remove cookies from Your computer or mobile device;
  • Block cookies;
  • Issue a warning before a cookie is placed.

If You remove or disable these cookies, it is possible that You cannot use some features on this website

Third party advertising – means third party cookies used for advertising and purposes such as behavioural advertising, frequency capping, financial logging, ad affiliation, click fraud detection, research and market analysis, product improvement and debugging

In case You want to disable please check Your browser settings  
(http://www.wikihow.com/Disable-Cookies) to either:

  • Immediately remove cookies from Your computer or mobile device;
  • Block cookies;
  • Issue a warning before a cookie is placed. 

If You remove or disable these cookies, it is possible that You cannot use some features on this websiteCurrently

First party analytics – means cookies generated by this website in order to enable us to obtain statistics about the visitors of this website (e.g. number of unique visitors, track down website navigation issues, detect frequently used search engine keywords …)

 

In case You want to disable please check Your browser settings  
(http://www.wikihow.com/Disable-Cookies) to either: 

  • Immediately remove cookies from Your computer or mobile device;
  • Block cookies;
  • Issue a warning before a cookie is placed.

If You remove or disable these cookies, it is possible that You cannot use some features on this website.

Third party analytics – means cookies generated by third parties in order to obtain statistics about the visitors of their websites (e.g. number of unique visitors, track down website navigation issues, detect frequently used search engine keywords …)

4. Overview of cookies

4.1 Strictly Necessary

Cookie Name

Purpose

Category

Expires

Third-party

JSESSIONID

Cookie used by the web service Apache / Tomcat to enable a session

Strictly necessary

Session

No

TS110f28

Cookie used by a Web Application Firewall to enable browsing to this website

Strictly necessary

Session

No

daikinlocale (for internet and portal)

Cookie used to save the chosen locale of the user on the Country selector for each site. This is used to redirect the user from the Country Selector to the correct Locale of a site (eg. "nl_BE" under the "internet-be" site)

Strictly necessary

Session

No

daikinsegment (for internet)

Cookie used to save the currently selected segment of the user on an Internet site (eg. Installer, Customer, ...). Based on this selection, the corresponding Headers and Footers are displayed

Strictly necessary

Session

No

daikinid-language

Cookie used to save the selected language of the user on the Daikin ID homepage. Based on this setting, the appropriate redirect to the login page is formatted

Strictly necessary

Session

No

daikinid-country

Cookie used to save the selected country of the user on the Daikin ID homepage. Based on this setting, the appropriate redirect to the login page is formatted

Strictly necessary

Session

No

IDHUB-SESSION (Trustbuilder)

 

Cookie used to save the ID of the Session, returned from Trustbuilder

 

Strictly necessary

Session

No

XSRF-TOKEN

 

This will disallow others to impersonate the identity of the logged in user and perform some actions on websites that the user is already logged in to.
For more info: https://angular.io/guide/security#xsrft

 

Strictly necessary

Session

No

request-path

 

Cookie used to store a protected page (that a user has requested to access, which requires authentication via login) in order to be correctly redirected to this page after login is successful (backup for request-landingpage-path cookie).

Strictly necessary

Session

No

saml_request_path

Strictly necessary

Session

No

request-landingpage-path

Strictly necessary

Session

No

TS0112da86 (for internet and portal)

Cookie used by TrustBuilder

Strictly necessary

Session

No

TS0146b514 (for portal)

Cookie used by TrustBuilder

Strictly necessary

Session

No

login-token (for portal)

Cookie used to save the token for users that are logged in to the Portal. This will confirm that the current user is logged in, without having to log in again.

Strictly necessary

Session

No

labels

Cookie used to save translations for labels that are used on the site. These labels are used by Javascript libraries, such as Angular, in order for a better performance so that only 1 call to AEM is required to retrieve the labels

Strictly necessary

Session

No

tags

Cookie used to save tags that are used on the site. These tags are used by Javascript libraries, such as Angular, in order for a better performance so that only 1 call to AEM is required to retrieve the tags

Strictly necessary

Session

No

 

4.2 Functional

Cookie Name

Purpose

Category

Expires

Third-party

daikin_langselection

Stores Your latest language selection

Functional

Temporary 
(1 year)

No

dkProductHistory

Stores Your latest viewed products (productid's) to generate a 'latest seen' product overview

Functional

Temporary 
(1 month)

No

dkProductFacets

Stores Your latest selected product facets to remember selected facets from the product finder

Functional

Temporary 
(1 day)

No

productFinder

Cookie used by the product finder application which stores the product selection path, needed in some browsers in order to allow You to modify the product selection

Functional

Session

No

compareProducts

Cookie used by the product finder application which stores the product selected by You in order to enable the product comparison functionality

Functional

Temporary 
(1 year)

No

informationBasket

Cookie used by the information basket which stores the products selected by You in order to maintain the list for later retrieval or sending by e-mail

Functional

Temporary 
(1 year)

No

Formstackadmin

Cookies required to use Formstack web form services

Functional

Session

Yes (Formstack)

NID

Google Cookie NID – a unique identifier used by Google applications to store Your preference information

Functional

Temporary 
(1 year)

Yes (Google)

PREF

Google Cookie PREF used for safe browsing

Functional

Temporary 
(1 year)

Yes (Google)

cookiebar_ok (for internet)

Cookie used to save if the user has accepted the Cookies on the Cookie Notification Bar. This used to determine if the Cookie Notification bar should be displayed or not. If user has already accepted, then don't show the Bar.

Functional

Temporary 
(1 day)

No

menuClosed

Cookie used to save whether or not the user has closed the menu on the left.

Functional

Session

No

consent-redirect-url

If a logged in user has not yet given his consent, he's automatically redirected to the page that will ask for his/her consent. This cookie will then store the URL to where that user was navigating to before he was redirected to the consent page. After submitting the form on the consent page, the user will be redirected again to this page that was stored in this cookie.

Functional

Session

No

user-consent-field

Cookie used to store whether or not a user has given his/her consent. This will reduce the load to AEM because the system does not always have to check the user profile in AEM with each request.

Functional

Session

No

daikinPreferences

Cookie used to save the preferences the user has entered on the form (country, language and sector)

Functional

Session

No

daikinCookieConsent

Cookie used to save if the user has accepted the Cookies on the Cookie Notification Bar. This used to determine if the Cookie Notification bar should be displayed or not. If user has already accepted, then don't show the Bar.

Functional

Session

No

Persistence (for internet and portal)

Cookie used by the LoadBalancer to persist that a user stays on the same server for the current session (sticky session)

Functional

Session

No

_gid

Cookie set by Google Analytics, used to distinguish users. It uses the _gat[UID] cookie to throttle the request rate

Functional

Temporary (1 day)

No

_ga

Cookie set by Google Analytics, used to distinguish users. It uses the _gat[UID] cookie to throttle the request rate

Functional

Temporary (2 years)

No

lidc (domain '.linkedin.com')

Cookie set by LinkedIn and is used for routing

Functional

Temporary (1 day)

Yes

bcookie (domain '.linkedin.com')

Cookie set by LinkedIn and stores the Browser-ID

Functional

Temporary (2 years)

Yes

lang (domain '.linkedin.com')

Cookie set by LinkedIn and stores the language

Functional

Session

Yes

NID (domain '.google.es')

Most Google users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to Google’s sites. The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on.
Google uses cookies like NID and SID to help customize ads on Google properties, like Google Search.

Functional

Temporary (6 months)

Yes

lang (domain '.ads.linkedin.com')

Cookie set by LinkedIn in order to store the language.

Functional

Session

Yes

__cfduid (domain '.pingdom.net')

Cookie used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

Functional

Temporary (5 years)

Yes

 

4.3 Social plug-in tracking

Cookie Name

Purpose

Category

Expires

Third-party

Uit

These cookies enable the 'Share' buttons on this website to enable You to easily share content via e-mail and social media

Social plug-in tracking

Temporary 
(1 day)

Yes (Add This) 

 

Dt

Temporary 
(2 weeks)

bt

Temporary 
(2 years)

Loc

Temporary 
(2 weeks)

Uid

Temporary 
(2 years)

_atuvc

Temporary 
(2 years)

Psc

Temporary 
(2 years)

K

Cookies are set by Twitter when You load any of the pages on this website that include a list of ‘Latest Tweets’

Social plug-in tracking

Temporary 
(2 days)

Yes (Twitter)

_utma

Temporary 
(2 years)

_guest_id

Temporary 
(2 years)

_twitter_sess

Session

_utmz

Temporary 
(18 months)

Datr

These cookies enable the Facebook 'Like' buttons to allow You to indicate content You 'Like'

Social plug-in tracking

Temporary 
(2 years)

Yes (Facebook)

Lu

Temporary 
(2 days)

locale

Temporary 
(2 days)

pa-l (for portal)

 

 

Cookie necessary for the integration of Pinterest on the website. Pinterest.com offers an audio-visual service on the website.

Social plug-in tracking

Persistent

 Yes

(Pinterest)

pa-l_enabled (for portal)

Persistent

 

4.4 Third party advertising

Cookie Name

Purpose

Category

Expires

Third-party

Test_cookie

Might be set by a Google DoubleClick plug-in on our website to verify if Your browser is accepting cookies. Google DoubleClick is intended to improve advertising towards You

Third party advertising

Temporary 
(30days)

Yes (Google)

1P_JAR (domain '.google.es')

Google advertising cookie used for user tracking and ad targeting purposes

Targeting

Temporary (1 day)

Yes (Google)

IDE (domain '.doubleclick.net')

Google uses one or more cookies for advertising they serve across the web. One of the main advertising cookies on non-Google sites is named ‘IDE‘ and is stored in browsers under the domain doubleclick.net.

Targeting

Temporary (1 year)

Yes (Google)

4.5 First party analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses “cookies” to help this website analyse how You are using this website. The information generated by the cookie about Your use of this website (note: Daikin has chosen to apply the option 'IP Masking' so that Google Analytics will remove the last octet of Your IP address prior to its use and storage) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating Your use of this website, compiling reports on website activity for the website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate Your (partial) IP address with any other data held by Google. By using this website, You consent to the processing of data about You by Google in the manner and for the purposes set out above. 

Cookie Name

Purpose

Category

Expires

Third-party

__utma

This cookie is typically written to the browser upon Your first visit to this website from that web browser. If the cookie has been deleted by You, and the browser subsequently visits this website, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to this website and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.

First party analytics (Google Analytics)

Temporary 
(2 years)

No

__utmz

This cookie stores the type of referral used by You to reach this website, whether via a direct method, a referring link, a website search or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within this website. The cookie is updated with each page view to this website.

First party analytics (Google Analytics)

Temporary 
(6 months)

No

__utmb

This cookie is used to establish and continue a user session with this website. When You view a page on this website, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time You visit a different page on this website, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as Your activity continues within 30-minute intervals. This cookie expires when You pause on a page on this website for longer than 30 minutes.

First party analytics (Google Analytics)

Temporary 
(30 minutes)

No

__utmc

This cookie operates in conjunction with the __utmb cookie to determine whether or not to establish a new session for You. This cookie expires when You will exit Your browser.

First party analytics (Google Analytics)

Session

No

google_experiment_mod (for internet)

Cookie used by Google AdSense for experimenting which advertisement performs best on a website

Performance

Persistent

 

No

labelVersion

Cookie used to save for which application (Internet or Portal) and language the loaded labels are used. If this matches the currently loaded application and language, then the labels that are stored in the "labels" cookie are loaded and used for the current application. Otherwise a request is executed to AEM to retrieve the correct labels

Performance

Session

No

tagVersion

Cookie used to save for which application (Internet or Portal) and language the loaded tags are used. If this matches the currently loaded application and language, then the tags that are stored in the "tags" cookie are loaded and used for the current application. Otherwise a request is executed to AEM to retrieve the correct tags

Performance

Session

No

userProfile (only for Portal)

Cookie used to save the complete profile of a user that is currently logged in to the portal application. This information is used by Javascript libraries, such as Angular, in order for a better performance so that only 1 call to AEM is required to retrieve the user profile

Performance

Session

No

_gat_UA-18760145-3 (for internet)

This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to (Internet in this case). It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
The main purpose of this cookie is: Performance

Performance

Temporary (1 day)

No

_gat_UA-63939766-1 (for portal)

This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to (Portal in this case). It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
The main purpose of this cookie is: Performance

Performance

Temporary (1 day)

No

_hjIncludedInSample (HotJar)

This cookie is associated with web analytics functionality and services from Hot Jar, a Malta based company. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample.
The main purpose of this cookie is: Performance

Performance

Session

No

4.6 Third-party analytics

Cookie Name

Purpose

Category

Expires

Third-party

BizoID (domain '.ads.linkedin.com')

Cookie set by LinkedIn and used for gathering statistics about LinkedIn ads

Performance

Temporary (1 day)

Yes

UserMatchHistory (domain '.ads.linkedin.com')

Cookie set by LinkedIn and used for gathering statistics about LinkedIn ads

Performance

Temporary (1 day)

Yes