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Remote monitoring services

The latest technology matched with superb service to improve the efficiency and reliability of your HVAC-R installation.

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We offer several ways to manage your products and installations remotely. From performance monitoring to predictive logic and analyses and more, our Intelligent Network is a cost-efficient way to increase the security, uptime and reliability of your installation.

Remote monitoring service plans

We provide three monitoring service plans to support your system:

  • Alarms and web application

    • 24/7, year-round alarm and event monitoring
    • Automated alarm system
    • Receive service updates via email
    • Access to Daikin's remote web application
  • Active monitoring

    • Analyse and control energy consumption
    • Schedule a unit's operation
    • Diagnostic and alarm analysis by technical specialists
    • Off-site alarm remediation
    • Smart mobilisation of authorised personnel
  • Connected maintenance

    • Daikin Experts provide remote alarm analysis and diagnostics
    • Fast and reliable remote service
    • All initiatives are combined with the right Daikin Service Plan

The benefits of remote monitoring

Discover the advantages of using our remote monitoring services.

  • Keep track of your installation

    • Receive real-time information and trend insights
    • Personal access to the web-based interface
    • No local software required
  • Access to Daikin operators and specialists

    • Best-in-class service
    • Receive remote solutions to fix issues
    • Interventions when necessary
  • Improve the performance of your system

    • Increase energy efficiency
    • Preventative maintenance to avoid potential breakdowns
    • Full compliance with latest regulations

Daikin Cloud controls

  • Daikin Cloud Service

    Remote monitoring, control and service for commercial DX systems

  • Daikin on Site

    Remote monitoring, control and service for chillers and Air Handling Units

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